Find supplemental materials to enhance your conference sessions, courtesy of the subject matter experts at StoreForce.

Community Conference 2023 Sessions

Labor Banding


Store Execution Tools


Scheduling Compliance


Getting Back to Business


Investing in Human Intelligence




Leadership at Peak


The Engaged Employee


Around the Clock Insights


Store Visits


Schedule Review Process


High Impact Store Visits


Mission: DM of the Year


Holiday Readiness 2023


Pre-Show Resources and References

StoreForce Holiday Readiness 2023 Guide

So many factors can impact a successful Holiday season – there is no such thing as being too prepared. It may seem overwhelming but, do not fear! StoreForce has pulled together a full Holiday Readiness guide to support Store Managers, Field Leaders, and Administrators. This guide has been prepared by our team of retail experts to help you navigate the salesfloor and the StoreForce application during the busiest time of year.

The Retail Growth and Profitability Formula

At StoreForce, we want retailers to build their businesses, even during these expensive times. Here are three ways you can continue to grow the top line while driving bottom-line profitability for your business. We call this the Growth and Profitability Formula.

Performance at Peak

Are you beating your sales goals during your peak traffic hours? StoreForce clients are. You likely recognize that your peak times are busy, but would you be surprised to find that half of your retail store sales happen during only a quarter of the store’s open hours?

3 Tips For Ensuring Good Customer Experience In-store

The brick-and-mortar store remains your customers’ #1 brand touchpoint. Customers want to experience what your brand can offer them. By focusing on training, new technology, and combining your channels into one, you will be right on track for creating a good customer experience and sore past the battle of inflation.

Navigating the Wave of Predictive Scheduling in Retail

In this episode of the Retail Radar podcast, StoreForce’s very own Allie Gratton discusses the upcoming wave of predictive scheduling laws, and what impact they may have on specialty retailers.

Get Your Staff Pumped Up for the Holiday Season

The holiday shopping season can be a make-or-break period for retailers. One aspect that significantly impacts the shopping experience is proper staff scheduling and building the best in-store experience possible.

By strategically planning and organizing employee shifts, retailers can ensure smooth operations, elevate customer satisfaction, and ultimately maximize sales during this bustling time.

Duluth Trading Company Uses StoreForce To Improve Communication

Duluth recently introduced StoreForce Discussion Boards to their physical inventory process. This allowed for communication between all levels of the organization. Duluth’s store teams were able to easily ask questions and get immediate answers, even if they were hundreds of miles apart. Learn more about how Discussion Boards can help Specialty Retailers streamline processes.

Reitmans Becomes An Omnichannel Business With StoreForce

Using StoreForce, Reitmans has created personalized KPIs that help them to better understand which channel their sales can be attributed to. Geolocating sales pinpoints which brick-and-mortar location should be given credit for those same geographic ecomm sales. This allows them to better allocate labor hours, and lets them budget for each store more accurately. Learn more.

StoreForce Alleviates the Pressure of Workforce Management for LUSH

Lush was able to navigate the general challenges of specialty retail, as well as those unique to the Middle Eastern market, with StoreForce’s Retail Workforce Management tools. StoreForce tools allowed for better workforce and KPI management, while reducing friction for store associates, workers, and managers, without compromising the customer experience.

Retail Peak Hours Are Critical in Driving Store Performance

Knowing when your peak 20 hours occur, and scheduling to recommended coverage during those are the first steps in driving top-line performance.

Tom Tailor and StoreForce – Driving Growth Through An “Opportunity-Driven System”

As competition increases and footfall declines, a growing number of brick-and-mortar retailers are turning to performance and labour analytics to make smarter decisions on how to hit targets. Here, StoreForce talks to Alexander Mahler, Head of Retail Operations at Tom Tailor, to find out how StoreForce has empowered its teams to maximise sales by leveraging real-time data.

Unified Solution for Omnified Retail

It is the right time for retail leaders to think about a unified solution which can prepare their organization for a technology enabled revolution in customer experience and employee efficiency. In this whitepaper, we will be looking at the top 4 tools needed by Speciality Retailers to run a profitable store.

Staying Relevant – A Retail Playbook to Succeed in Challenging Times

In this Thought Leader’s Lab, industry experts share insights into what brands and merchants can do to succeed in a challenging retail market. This report includes a transcript of the roundtable session as well as a two-page, specialty retail playbook for 2023. To create this special report, WWD teamed up with retail industry veterans from StoreForce to conduct a Thought Leader’s Lab with top retail brands where the participants identified the challenges and opportunities specialty retailers face in a market that continues to undergo extreme change.

Capture Mindshare By Providing A Consistent Customer Experience

In today’s retail landscape, customers are prioritizing experiences above everything else. Research done by Harvard Business School suggests that increasing customer retention by 5% improves your sales by 25-95%. It has become critical for the retail industry to start working toward delivering the right experiences.

Dr. Martens – Credibility, Consistency, and Improving Performance with StoreForce

Here we talk with the heritage brand’s EMEA Retail Operations Manager, Barry Loughran,
and its Retail Lead for DTC (Direct to Consumer) Acceleration Initiatives, Josh Coleman, to explore how StoreForce is supporting the global expansion of the business.