Case Study

StoreForce Alleviates the Pressure of Workforce Management for LUSH MENA

“To me, the single biggest benefit is the ease of use. If our teams find things difficult to use, they won’t use them. All of this relies on our stores using it. It has been a welcome outcome that people use it well and I think that’s due to the system’s easy to navigate user interface.” Sarah Bruce, Lush MENA’s Finance Business Partner

Lush MENA was able to navigate the general challenges of specialty retail, as well as those unique to the Middle Eastern market, with StoreForce’s Retail Workforce Management tools.

The StoreForce tools embraced by Lush MENA allowed for better workforce and KPI management, while reducing friction for store associates, workers, and managers alike – all without compromising the customer experience.

You will discover:

  • How Lush MENA navigated the challenges unique to the Middle East market and region with StoreForce’s Retail Workforce Management tools.
  • How Lush MENA was able to consolidate and simplify workforce and performance management with StoreForce.
  • How StoreForce’s ease of use got buy-in from all levels of the retail organisation at Lush MENA.

StoreForce can help you to achieve your retail goals and labor planning effectiveness. Interested in learninug more? Contact us and engage with one of our retail experts as to how we can future proof your overall retail store management.


Since 1995, Lush has been a trailblazer in the cosmetics industry. From inventing bath bombs and similar innovative products to leading the charge with ethical campaigning and fighting animal testing, it’s come a long way. In 1995, the first Lush shop opened in Poole, United Kingdom. Today, there are hundreds of shops worldwide, and LUSH operates around the globe, including in the Middle East and North Africa.

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