Webinar

The Ongoing Evolution of Retail With BRC

The British Retail Consortium and StoreForce collaborated on a series of videos discussing the growing symbiosis between online and in-store offerings from retailers.

Chris Noble from StoreForce talks about the changing landscape of retail with the onset of online and digital, and how retailers can best adapt.

Key Takeaways:

  • Customers now expect the online and in-store experiences to be seamless;
  • Retailers need to balance the expectations of their customers with those of their employees;
  • Your 20 Peak Open Hours are where you’ll achieve the majority of your sales;
  • 58% of Gen-Z are willing to work late hours and weekends if the pay is right. Reward the staff that are ready to stick out the long hours;
  • Brick and mortar will remain a retail brand’s single most important touchpoint, in spite of all these other changes that are currently happening.

Balancing Needs

Let’s Just Call It Retail

What Have We Learned?

Recent Blog Posts

Insights from Industry Leaders at Retail Technology Show 2024 

Insights from Industry Leaders at Retail Technology Show 2024 

The Customer Experience Drives UK Retailers! There was a buzz in the air last week in London Retail Technology Show 2024 was crackin' with retailers looking for new solutions and...

READ MORE
How to Improve Sales in Retail | Simple Strategies 

How to Improve Sales in Retail | Simple Strategies 

How can you enhance your retail sales and drive growth for your business Here are some ways you can improve your retail sales  How Can I Improve Sales in Retail Stores  You can...

READ MORE
How to Engage Your Retail Employees | Simple Strategies

How to Engage Your Retail Employees | Simple Strategies

In the retail industry, employee engagement is essential to overall business success But how can employers engage their retail employees effectively How To Engage Retail Employees The first...

READ MORE

Book a demo

Connect with customers, exceed their expectations,
and make your retail operations more efficient!