Reitmans Field Leaders Use StoreForce to Connect with Their Associates, and Execute Tasks Efficiently from Afar
“Now we can have those conversations while looking at the numbers online. Then we can spend our time in stores engaging, connecting, coaching, and doing all of those things that require the human touch.” ~ Lori Budgeon, Director of Sales & Operations, Reitmans Canada Ltd.
The retail landscape has evolved – and digital presence is more prevalent than ever. Reitmans‘ store associates have seen their roles expand to accommodate the new digital activities. And Reitmans Field Leaders have embraced and adapted their management style to facilitate remote working when needed.
With StoreForce’s Store Visit and Store Audit tools, Reitmans was able to continue to achieve a consistency of store execution from afar. Virtual visits proved to be effective and efficient. This ultimately left more time to discuss more sensitive topics like training and coaching, in person. Virtual audits helped maintain Reitman’s operational efficiencies. And the Post-Mortem tool helped Reitmans measure the success of their events, allowing for better planning in the future.
The StoreForce tools embraced by Reitmans have ultimately supported a more channel-less and friction-less customer experience!
You will discover:
- How Reitmans remained operationally compliant with the Store Audit tool
- How Reitmans continued to consistently execute their stores virtually with the Store Visit tool
- How Reitmans gained insight to better plan for future in-store events using the Post-Mortem tool
StoreForce can help you to achieve your retail goals and labour planning effectiveness. Interested in learning more? Contact us and engage with one of our retail experts as to how we can future proof your overall retail store management.
Founded in 1926, Reitmans Canada Limited (Reitmans) has been a staple for Canadian women’s fashion for nearly a century. Today, Reitmans operates three brands: Reitmans, Penningtons, and RW&CO., serving Canadians with a strong physical and digital presence across the country.
To learn more, please visit www.reitmans.com
Recent Blog Posts
How to Drive a Consistent Holiday Experience Throughout your Stores
The holidays are here, and it’s time to strategize for the massive amount of customers about to enter your store The National Retail Federation has the highest forecasted holiday spending with...READ MORE
5 Ways to Elevate your Retail Staff Performance
What if we told you we have the key to maximizing your store staff's efficiencies Well, we do! Throughout countless studies, the physical store is the #1 touchpoint for consumers to engage and...READ MORE
Retail – A marathon with checkpoints
Treat success in RETAIL like you are running a marathon It is challenging, but doable Look at this blog like a race Throughout the race, there are different checkpoints Each checkpoint is an...READ MORE
Book a demo
Connect with customers, exceed their expectations,
and make your retail operations more efficient!