Workforce Management

4 Key Takeaways From StoreForce Community Conference 2023

November 8, 2023 in Employee Engagement, Retail Community Corner, Workforce Management

The StoreForce Community Conference 2023 was a huge hit, bringing together our fantastic retail clients and the StoreForce team for some serious industry talk. We delved into hot retail trends and how StoreForce can help supercharge our client’s success. The result? We’re walking away with game-changing insights that’ll revolutionize our retail game! 🚀💡

Store Managers are the Cornerstones of Company Culture and Retail Employee Engagement

Employee engagement is a game-changer, influencing productivity and staff retention. A recent Gallup study revealed that highly engaged teams boost profitability by a whopping 21%. So, keeping your team motivated is key. Store managers play a crucial role here. Disengagement often sprouts from poor communication, lack of feedback, limited growth opportunities, and burnout. Unearthing the root causes is vital to cultivate a motivated workforce. An effective way to gauge retail employee engagement is through fun and regular surveys, which help you track progress over time. Stay engaged for success! 💡😄

Labor Banding: Analyze Your Historical Labor Spend

Labor Banding Analysis is a powerful tool for scrutinizing a store’s labor spend, sales, selling hours, and open hours. It’s not just about numbers; it’s about unveiling hidden patterns and spotting the outliers. While the traditional approach can be time-consuming, it’s a must for any retailer. But imagine having a tool that streamlines this process, organizes your data, and offers recommendations, making it a breeze to reassess and fine-tune your strategy more frequently. Moreover, this analysis isn’t just about identifying problems; it’s your ticket to flexing labor up or down based on demand or cutting costs while maintaining productivity standards. It’s data-driven agility at its finest! 💡📈

Holiday Season Preparedness: The Time to Act is Now

Deloitte’s research reveals that holiday spending will surpass pre-pandemic levels, with consumers planning to spend an average of $1,652, marking a remarkable 14% year-over-year increase. This is promising news for retailers, but it also underscores the critical need for comprehensive retail task management tools to handle the holiday shopping frenzy effectively. These tools are indispensable for optimizing in-store sales and ensuring a top-notch customer experience during the anticipated surge in foot traffic. Additional considerations for this holiday season include precise sales forecasts, recruiting the right number of store associates, and efficiently scheduling staff for peak hours. Preparation is the key to success during the holiday shopping rush. 💡🎄

The 50/20 Rule: Effective Sales Leadership is critical to achieving sales during peak times

Sales Leaders play a pivotal role in specialty retail, serving as the driving force behind store performance. They embody the role of coaches and mentors, dedicated to enhancing store performance throughout every moment of operation. When Store Managers take the helm of the sales floor during peak periods, they consistently surpass the performance averages across a wide array of key metrics at most client locations. Understanding that a staggering 50% of store traffic happens within 20 open hours, leveraging tools for strategically scheduling top-performing associates during these critical hours is an absolute game-changer for maximizing top-line performance. It’s about making every minute count for success! 💡 🎉

The Community Conference 2023 was more than just a conference; it was an ignition for new possibilities and an exploration of how we can turbocharge the retail industry into a thrilling future. These key takeaways aren’t just guideposts; they’re our treasure map to a future brimming with engagement, efficiency, and retail prosperity. Let’s ride this wave to retail greatness! 🌟🚀

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