Retail Community Corner

NRF 2024: What is your biggest problem in retail?

January 18, 2024 in Employee Engagement, Performance Management, Retail Community Corner, Retail Trends, Workforce Management

Just like that, the Super Bowl of retail has ended. This year, StoreForce tackled NRF 2024 with full steam. Our time was spent engaging with countless Specialty Retailers, and we were so happy to see clients like Vuori and Snipes stop by our booth. 

During our time at NRF, we asked retailers what their biggest challenges in retail are. Believe it or not, these answers were quite interesting. StoreForce identified four critical challenges that resonate with retailers across the board: 

1. Actionable Insights in the Moment (37% of voters): In the fast-paced world of retail, having real-time, actionable insights is crucial. StoreForce found that retailers are grappling with the need for instant access to relevant retail labor metrics and analytics to make informed decisions on the spot.  

Learn more about how StoreForce KPI Performance allows retailers to view real-time data from a single dashboard. 

2. Employee Retention (30% of voters): The retail industry faces ongoing challenges in retaining skilled and motivated staff. Employee turnover can lead to increased training costs, decreased productivity, and a negative impact on customer experience. StoreForce recognizes this as a vital issue that retailers are actively working to address. 

Learn more about how StoreForce Employee Engagement allows your employees to feel like they are part of a company culture that values their efforts and cultivates a community. 

3. Overspending on Labor (17% of voters): Retailers constantly seek ways to optimize their operations, and retail labor costs are a significant component of that equation. Many retailers expressed concerns about overspending on labor without achieving proportional returns. 

Learn more about how StoreForce Workforce Management automates your schedule and increases your topline sales while staying within your budget.  

4. Lack of Brand Consistency (16% of voters): Maintaining a consistent brand image across various channels and touchpoints is challenging for many retailers. StoreForce observed that ensuring uniformity in branding is a persistent concern, affecting customer perception and loyalty. 

Learn more about how StoreForce Retail Execution will help you keep your brand consistent across all your stores. 

These insights provide valuable perspectives that will undoubtedly shape the future of the retail workforce landscape. As we move forward, StoreForce remains committed to addressing these challenges head-on, developing innovative solutions, and empowering retailers to thrive in an ever-evolving market.

Ready to revolutionize your retail workforce and overcome these challenges? Book a personalized demo with StoreForce today. Discover how our software can elevate your business, drive efficiency, and enhance the customer experience. Click here to schedule your demo now! 

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