Thought Leadership Reports
Scroll through our most-read resources, guides, tips, and more!
15 Tips For Retail Sucess
These strategies, based on industry insights and real-world results, help Retailers optimize labor, boost productivity, and drive stronger sales.
Get More From Every Labor Dollar in 2025
In today’s Specialty Retail landscape, every labor dollar counts. Foot traffic is rebounding, consumer expectations are soaring, and the labor market remains tight.
Crush The Holiday Rush: 5 Tips For Holiday Readiness
The holiday season is here, bringing big opportunities—and plenty of competition—to Specialty Retailers. With retail growth predictions...
2024 Black Friday Report
If you’ve been following the news, you may have read that this Black Friday was particularly challenging for brick-and-mortar retailers...
Driving Labor Optimization and Performance Uplifts in Retail
Retailers today face increasing pressure to optimize labor costs while maintaining high levels of customer service.
2025: 6 Retail Trends
Yes, of course! Embracing technology is essential for enhancing the shopping experience...
The Mall: Retail's Comeback Kid
Once upon a time, a trip to the mall was all about the shopping...
The False Economy of Blanket Labour Increases in African Retail
In South Africa, many Retailers follow a common yet misguided practice: they automatically increase labour costs in direct proportion to sales growth, usually by 3-5% each year.
Good Peak Gone Bad
In retail, maximizing sales during your busiest hours is crucial. It’s important to ensure that you have the right staff in the right place at the right time.
The State of Retail
We can’t help but reflect on how technology continues to shape and transform how Retailers operate.
Leading Retailers Win With Storeforce
The age old question is true. The only constant thing we can rely on is change; and in Retail, change moves faster than ever.
BoF - McKinsey State of Fashion 2025
In 2025, the leading influence of conversion and loyalty for Specialty Retailers lies in their in-store consumer experience.