RESOURCE GUIDE

Reopening Stores in the Midst of COVID-19 – Resource Guide

Reopening Stores in the Midst of COVID-19 (coronavirus). Recreating Our Playbook: There Are No Best Practices - Resource Guide

We are in this together! We’ve compiled additional thought leadership and industry guidance that will assist you to deliver a safe customer experience and a consistent brand promise as your stores reopen.

Industry Resources in the United States

Industry Resources in Canada

Industry Resources in Europe

Talk with our experts to learn how to future proof your overall retail store management.

Journeys’ Back-to-School Labor Strategy Drove 11% Sales Growth

Executive Summary  As back-to-school becomes an increasingly complex and competitive season in Specialty Retail, Journeys faced a high-stakes challenge in 2024 With inconsistent regional...

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How Kipling Uses Customer Service Metrics to Create Schedules That Drive Sales

How Kipling Uses Customer Service Metrics to Create Schedules That Drive Sales

Summary Sales forecasts weren’t enough The data was there but it wasn’t telling the full story Shifting patterns like rising Monday foot traffic in certain regions and untracked task...

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How Aesop Reinvented Labor Planning to Drive Sales and Drop Wage Costs

How Aesop Reinvented Labor Planning to Drive Sales and Drop Wage Costs

Summary Aesop began shifting away from static wage percentage allocations toward more responsive, store-specific models But this wasn’t about turning operations into spreadsheets, it was...

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