NRF 2021 BIG IDEAS SESSION
Let’s Get Phygital: Adjusting in-store labor and performance models are key
Watch our NRF 2021 Big Ideas Session: “Let’s Get Phygital! Adjusting in-store labor and performance models are key”
Join Dave Loat, President of StoreForce, with top executives Cathy Cockerton (Reitmans) and Jeff Ronald (RW&Co) plus our CEM panel to discuss the evolving role of stores within Specialty Retail.
Key topics include:
• Measuring store success / Measuring Omni Customer Success;
• Discuss how COVID-19 has expedited ‘Phygital’ roadmaps regarding labor planning, wage management and in-store operations;
• Stores as Markets;
• What initiatives are retailers deploying to adapt.
Recent Blog Posts
The Holiday Retail Cliff: How Retailers Can Maximize Sales After Cyber Monday 2025
As holiday shopping evolves, the retail calendar is shifting The peak no longer comes just around Black Friday and Cyber Monday Instead, what follows those headline dates—the “quiet” stretch...
READ MOREInventory Risk vs. Revenue Risk: How Retailers Can Respond Smarter When Overbought
Why merchandising execution matters Retailers walk a tightrope between inventory risk and revenue risk Overbuying can feel like a safety net, ensuring shelves stay full and customers never...
READ MORE
Merchandising Leadership in Retail: Turning Strategy Into Store-Level Success
Why merchandising execution matters Merchandising leaders hold significant influence over sales, margins, and vendor relationships But even the most brilliant strategy can fail if execution...
READ MOREBook a demo
Connect with customers, exceed their expectations,
and make your retail operations more efficient!