NRF 2021 BIG IDEAS SESSION

Let’s Get Phygital: Adjusting in-store labor and performance models are key


Watch our NRF 2021 Big Ideas Session: “Let’s Get Phygital! Adjusting in-store labor and performance models are key”

Join Dave Loat, President of StoreForce, with top executives Cathy Cockerton (Reitmans) and Jeff Ronald (RW&Co) plus our CEM panel to discuss the evolving role of stores within Specialty Retail.

Key topics include:

• Measuring store success / Measuring Omni Customer Success;
• Discuss how COVID-19 has expedited ‘Phygital’ roadmaps regarding labor planning, wage management and in-store operations;
• Stores as Markets;
• What initiatives are retailers deploying to adapt.

Recent Blog Posts

<strong>The StoreForce Growth and Profitability Formula </strong>

The StoreForce Growth and Profitability Formula 

As retailers, our primary goal is for our customers to consistently have the best brand experience An amazing brand experience is the foundation for growing top-line sales, both in-store and across...

READ MORE
How to Drive a Consistent Holiday Experience Throughout your Stores

How to Drive a Consistent Holiday Experience Throughout your Stores

The holidays are here, and it’s time to strategize for the massive amount of customers about to enter your store The National Retail Federation has the highest forecasted holiday spending with...

READ MORE
5 Ways to Elevate your Retail Staff Performance

5 Ways to Elevate your Retail Staff Performance

What if we told you we have the key to maximizing your store staff's efficiencies Well, we do! Throughout countless studies, the physical store is the #1 touchpoint for consumers to engage and...

READ MORE

Book a demo

Connect with customers, exceed their expectations,
and make your retail operations more efficient!