Case Study
How Cape Union Mart Used StoreForce to Cut Labour Costs by 5%
Summary
Cape Union Mart successfully tackled the challenge of understanding and managing labour costs. By implementing StoreForce, they effectively streamlined their operations and gained greater control over their expenses.
StoreForce gave them the ability to:
- Analyse their spend
- Have a line of sight on all hours processed in-store daily
- Identify the best contracts for their employees
- Reduce Costs by 5%
Challenges
A large portion of Cape Union Mart’s workforce is made up of non-permanent employees who are hired on contract. The company lacked visibility into these non-permanent contract hours making it difficult to manage their labour budget. Additionally, they did not have access to real-time reporting on hours, and selling patterns, making it almost impossible to action changes until it’s too late. They were looking for the ability to understand their labour costs in a way that allowed them to get the most value for their buck and optimise their labour spending as much as possible.
ABOUT
Founded in 1933 by Philip Krawitz, Cape Union Mart began as a humble single store in Cape Town. Over the years, it has transformed into South Africa’s premier outdoor and adventure gear retail chain, celebrated for its unparalleled quality and reliability. Today, the company encompasses three chains, offering an extensive selection of outdoor clothing, gear, equipment, fashion, and homeware through a network of stores across South Africa, Namibia, and Botswana, inspiring adventurers to explore the great outdoors
Learn More: https://www.capeunionmart.co.za/
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