Case Study

How Cape Union Mart Used StoreForce to Cut Labour Costs by 5%

Summary

Cape Union Mart successfully tackled the challenge of understanding and managing labour costs. By implementing StoreForce, they effectively streamlined their operations and gained greater control over their expenses.

StoreForce gave them the ability to:

  • Analyse their spend
  • Have a line of sight on all hours processed in-store daily
  • Identify the best contracts for their employees
  • Reduce Costs by 5%

Challenges

A large portion of Cape Union Mart’s workforce is made up of non-permanent employees who are hired on contract. The company lacked visibility into these non-permanent contract hours making it difficult to manage their labour budget. Additionally, they did not have access to real-time reporting on hours, and selling patterns, making it almost impossible to action changes until it’s too late. They were looking for the ability to understand their labour costs in a way that allowed them to get the most value for their buck and optimise their labour spending as much as possible.

ABOUT

Founded in 1933 by Philip Krawitz, Cape Union Mart began as a humble single store in Cape Town. Over the years, it has transformed into South Africa’s premier outdoor and adventure gear retail chain, celebrated for its unparalleled quality and reliability. Today, the company encompasses three chains, offering an extensive selection of outdoor clothing, gear, equipment, fashion, and homeware through a network of stores across South Africa, Namibia, and Botswana, inspiring adventurers to explore the great outdoors

Learn More: https://www.capeunionmart.co.za/

Recent Blog Posts

Insights from Industry Leaders at Retail Technology Show 2024 

Insights from Industry Leaders at Retail Technology Show 2024 

The Customer Experience Drives UK Retailers! There was a buzz in the air last week in London Retail Technology Show 2024 was crackin' with retailers looking for new solutions and...

READ MORE
NRF 2025!

NRF 2025!

What a journey! NRF 2025 is officially in the books, and we can say it was the best one yet The energy, the conversations, the insights – it all made for an unforgettable experience We’re so...

READ MORE
Black Friday 2024: Shoppers Are Spending More

Black Friday 2024: Shoppers Are Spending More

As Black Friday 2024 weekend continued, the latest data from Specialty Retailers shows promising signs While traffic remained steady on Saturday, the good news is clear: shoppers are spending more...

READ MORE
Black Friday 2024: A Strong Start for Specialty Retailers

Black Friday 2024: A Strong Start for Specialty Retailers

What a start to the Black Friday 2024! Specialty Retailers were ready early, and the results are already promising, with some impressive numbers coming from the StoreForce community Key...

READ MORE

Book a demo

Connect with customers, exceed their expectations,
and make your retail operations more efficient!