How Cape Union Mart Used StoreForce to Cut Labour Costs by 5%

Summary

Cape Union Mart successfully tackled the challenge of understanding and managing labour costs. By implementing StoreForce, they effectively streamlined their operations and gained greater control over their expenses.

StoreForce gave them the ability to:

• Analyse their spend
• Have a line of sight on all hours processed in-store daily
• Identify the best contracts for their employees
• Reduce Costs by 5%

Challenges

A large portion of Cape Union Mart’s workforce is made up of non-permanent employees who are hired on contract. The company lacked visibility into these non-permanent contract hours making it difficult to manage their labour budget. Additionally, they did not have access to real-time reporting on hours, and selling patterns, making it almost impossible to action changes until it’s too late. They were looking for the ability to understand their labour costs in a way that allowed them to get the most value for their buck and optimise their labour spending as much as possible.

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