Case Study

Creating Unifying Value at Poundland & Dealz with ThinkTime

When it comes to creating and delivering value, few retailers know the importance of it the way that Poundland & Dealz does. In fact, their entire business model requires that value be created in every transaction – with their customers and vendors alike.

So, when Poundland & Dealz partnered with ThinkTime to improve their internal communications, task management and store audit processes, the theme for the engagement was predictable – CREATE VALUE at every level of the business.

The stated goal of their Retail Communications Platform RFP was to eliminate redundant systems in order to create a singular tool for their team members. “The Poundland & Dealz Leadership Team was well aligned in this objective,” stated Austin Cooke, Retail and Transformation Director. “In fact, we obsessed about it throughout the selection process. In the end, we all agreed that ThinkTime gave us the best opportunity to sunset aging systems and to consolidate the experience for our store teams in the most meaningful way.

“In the end, we all agreed that ThinkTime gave us the best opportunity to sunset aging systems and to consolidate the experience for our store teams in the most meaningful way.”

Recent Blog Posts

What Store Teams Actually Want from Retail Execution Software

What Store Teams Actually Want from Retail Execution Software

Walk into any big-box store and ask a store manager how they feel about the technology they’re supposed to use—and you’ll often hear: “We don’t use half of it” or “It just slows us...

READ MORE
Training Isn’t Enough: Why Task Guidance Needs to be Embedded in the Flow of Work

Training Isn’t Enough: Why Task Guidance Needs to be Embedded in the Flow of Work

Walk into any busy retail store and ask a store associate when they last completed formal training Odds are, it’s been weeks—or months Yet every day, they’re asked to execute new promotions,...

READ MORE
How Pooling Labor Enhances Customer Experience

How Pooling Labor Enhances Customer Experience

Retail will always be a business supported by the human touch – your associates on the store floor Retaining experienced and knowledgeable staff in your stores is an essential component for...

READ MORE

Book a demo

Connect with customers, exceed their expectations,
and make your retail operations more efficient!