Press Release

Crate and Barrel Selects StoreForce for its Retail Scheduling and Field Operator Tools

January 16, 2017

Driving customer experience to the next level requires tools built exclusively for Specialty Retail

Toronto, ON, January 16, 2017 – StoreForce, the global leader in Store Performance and Labor Management Tools for Specialty Retail, announced that Crate and Barrel is deploying StoreForce across all stores to give their store and field teams the scheduling and business intelligence tools they will use on an everyday basis to drive sales. The company operates over 100 stores throughout the United States and Canada.

As a leading home furnishings retailer, Crate and Barrel prides itself on a store and field team culture that is committed to the customer experience and service. And when it came time to upgrade and enhance the tools that these teams needed to continue their success, StoreForce was selected on the basis that it delivered a complete toolset that was designed exclusively for the Specialty Retail marketplace.

In an integrated Operator’s Toolkit, StoreForce delivers ‘born and bred’ Specialty Retail Programs that are delivered via a series of integrated tools, such as scheduling, task management or target management. Programs like Sales Floor Leadership, Store Visit and Peak Segment Management leverage data across all tools in order to deliver a single, comprehensive and powerful view of those opportunities that will have the biggest impact on driving In-Store Customer Experience.

“We’ve grown quickly and globally as Retail Executives have introduced us to their new Retail teams as they move positions,” said Dave Loat, President of StoreForce. “We work exclusively in Specialty Retail and we are continually enhancing our application to ensure our customers have the most advanced tools to drive their business. Our customers want to support great merchandising with great tools to execute better at store level,” continued Loat.

About Crate and Barrel:

Crate and Barrel is an industry-leading home furnishings specialty retailer, known for its exclusive designs, excellent value and superb customer service.  Working directly with European ateliers and factories, Crate and Barrel was among the first to introduce affordable household goods and contemporary home décor to American consumers.  The Crate and Barrel family of brands, which includes CB2 and The Land of Nod, is owned by Otto Group, a global retail and services group based in Hamburg, Germany.  For more information, visit

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