Blog Post

5 strategies to boost Retail performance & Improve KPIs 

March 19, 2025 in Thought Leadership, Workforce Management

5 Proven Strategies to Boost Retail Performance and Drive Sales

Retailers who rely on intuition instead of data-driven workforce planning are leaving money on the table. In today’s fast-paced Retail landscape, optimizing staffing, improving Retail sales performance metrics, managing rising labor costs, and embracing omnichannel Retail strategies aren’t just nice-to-haves, they’re essential for profitability. 

What’s holding your stores back? 

If your Retail performance isn’t where it should be, these gaps might be the culprit: 

  • You’re making staffing decisions based on guesswork.  
  • Your scheduling isn’t optimized for peak sales hours. Your store makes 50% of its sales in just 20 hours. Do you have visibility into these 20 peak hours? 
  • Promotions and key tasks aren’t being executed properly. If in-store promotions aren’t set up on time, you’re missing sales opportunities. 
  • Your in-store and online operations don’t sync. Shoppers expect a frictionless omnichannel experience, but siloed operations create frustration and lost sales. 
  • Your Store Managers lack the business acumen to coach the sales associate on the appropriate selling behaviors needed to drive the store performance ‘in the moment’’. A disengaged team leads to low conversion rates, missed opportunities, and declining performance. 

We have good news. Each of these challenges has a data-driven solution. 

5 Ways to boost sales and Retail performance 

Rather than relying on what you think is the right way to manage your labor during seasonal changes, let your data guide you. Here’s how: 

  1. Leverage workforce analytics. Use real-time Retail sales performance metrics to align labor with demand. This ensures optimal coverage without overspending your labor budget.   
  2. Optimize employee scheduling. If you’re not scheduling to 90% peak coverage you’re losing revenue.    
  3. Enhance in-store execution with task management tools, discussion boards, and curated communication. Ensure promotions are set up correctly and executed on time to maximize sales lift. 
  4. Embrace omnichannel Retail strategies. Create a seamless shopping experience by scheduling your team so they can handle BOPIS and curbside pickup without pulling resources from in-store customers. 
  5. Invest in associate training. Retail is about people. Equip your staff to run their stores like their own by building business acumen.

With StoreForce, Retailers can: 

  • Put the right people, in the right place, at the right time. 
  • Optimize labor budgets to maximize profitability. 
  • Empower associates to drive revenue—not just clock in and out. 

Every sales counts. Every shift matters.  See how StoreForce helps Specialty Retailers optimize labor and improve KPIs. Book a demo now.  

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