Retail Workforce Management

Generate optimised schedules that schedule the right associates in the right place at the right time with StoreForce WFM tools.

50% or more of a stores’ weekly sales happen in 20 open hours. Get the right people working at the right times with StoreForce’s Retail Workforce Management solution! In minutes, machine learning helps build performance- optimised schedules based on projected traffic trends and continuous assessment of store and employee performance. Watch the video to learn more!

WFM Tools That Help You Optimise Labour and Retail Sales Performance

Group stores based on historical performance and attributes to assess labor and identify outliers.

Automatically schedule the right associates on the floor at the right times, using employee performance. Empower employees to be scheduled in multiple stores and pick up additional shifts by using employee-friendly scheduling compliance.

Automate timecard reconciliation by comparing worked time to scheduled time and call out exceptions to store managers.
WFM - Task Management

Use Cases for StoreForce Retail Workforce Management 

Labour Banding

  • StoreForce Retail Workforce Management lets you meet your retail KPI goals by managing, forecasting and measuring your daily, weekly and monthly targets.
  • Assess historical labor spend and apply insights to plan future periods.
  • Identify stores that could benefit from more hours as well as over-funded stores that can be used to support them.

Automated Scheduling

  • Cover your peak hours effectively by scheduling your best associates with StoreForce’s Retail Workforce Management tools.
  • With StoreForce’s WFM tools, automate the process with the best schedule every time to keep your managers on the floor.
  • Empower employees to be scheduled in multiple stores and pick up additional shifts.

Time and Attendance

  • Have visibility to track compliance across all stores.
  • Automatically resolve exceptions based on rules.
  • Manage balances for multiple leave banks within the application with StoreForce’s WFM solution.

Learn more about Retail Workforce Management

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Are you convinced? Let’s chat!

Grant Belcher

StoreForce’s regional Business Development Manager for South African Specialty Retailers, based in the city of Johannesburg.

P: +27(0) 76 342-5576

Donovan Cooper

StoreForce’s regional Business Development Manager for South African Specialty Retailers, based in the city of Cape Town.

P: +27(0)82 600-8735