How Leading Retailers Win With StoreForce
The age old question is true. The only constant thing we can rely on is change; and in Retail, change moves faster than ever.
Flexibility, adaptability, and data are your greatest allies in keeping up with the continually evolving landscape. Build resilient teams, invest in meaningful technology, and never stop challenging the status quo. Here’s how industry leaders like Journeys and Build-A-Bear Workshop are using StoreForce to schedule e ciently, balance their labor costs, and ensure exceptional customer service.
How Journeys Increased Conversion Rates Using StoreForce Scheduling
Before StoreForce, Journeys managed their schedules through a manual homegrown scheduling system. While it served its purpose, it was time-intensive and lacked visibility into metrics. Store managers were building their schedules based on gut-feel vs data. By implementing StoreForce, Journeys gained the ability to access real-time data and align labor with peak traffic, driving a measurable increase in conversion, sales, and visit value. Journeys rolled out Time & Attendance, seamlessly integrated with scheduling to track actual hours and employee performance against sales.
Results With StoreForce:
1. Scheduling Based on Data
StoreForce allowed Journeys to allocate labor precisely where and when it was needed – based on tra c and POS. That means they can avoid over or underspending on their labor budget and ensures peak coverage during their busiest times.
2. Proactive Forecasting
With StoreForce, Journeys can anticipate hiring needs for their busy seasons, ensuring correct staffing levels to support demand.
3. Real-time Analytics
Real-time visibility into results means no surprises at the end of the week or month. Smarter decisions can be made right in the moment, allowing Journeys to course-correct and manage targets throughout the day.
4. Integrated Time & Attendance
StoreForce closed the gap between performance and schedules, ensuring that monthly performance reviews are based on accurate, reconciled data. This makes reviews fair for employees and streamlined for managers.
How Build-A-Bear Workshop Uses Data To Make Better Decisions
Before StoreForce, Build-A-Bear Workshoplacked the tools to effectively manage labor and scheduling across their stores. Without visibility into real-time metrics, store managers struggled to align staffing with demand, resulting in inefficiencies and missed opportunities to deliver the best customer experience. StoreForce provided Build-A-Bear Workshop with powerful scheduling tools and analytics to manage their labor strategically and make data-driven decisions.
Results With StoreForce:
1. Scheduling Based on Data
StoreForce’s Recommended Coverage feature allows Build-A-Bear Workshop to align schedules with peak traffic times, ensuring the right people on the floor at the right time.
2. Proactive Forecasting
By analyzing traffic patterns and sales trends in advance, Build-A-Bear Workshop can proactively anticipate labor needs ensuring they are fully prepared with busy periods and special events.
4. Real-time Analytics
Real-time dashboards, updated every 30 minutes provide instant visibility into Store Managers can monitor results, compare performance across district, and adjust strategies on-the-spot to stay on target.
With StoreForce, Build-A-Bear Workshop has the tools to schedule e ectively, plan ahead, and make real-time adjustments that improve store performance every day.
