RESOURCES

Find supplemental materials to enhance your understanding of specialty retail, courtesy of the subject matter experts at StoreForce.

Duluth Trading Company Uses StoreForce To Improve Communication

Duluth recently introduced StoreForce Discussion Boards to their physical inventory process. This allowed for communication between all levels of the organization. Duluth’s store teams were able to easily ask questions and get immediate answers, even if they were hundreds of miles apart. Learn more about how Discussion Boards can help Specialty Retailers streamline processes.

Reitmans Becomes An Omnichannel Business With StoreForce

Using StoreForce, Reitmans has created personalized KPIs that help them to better understand which channel their sales can be attributed to. Geolocating sales pinpoints which brick-and-mortar location should be given credit for those same geographic ecomm sales. This allows them to better allocate labor hours, and lets them budget for each store more accurately. Learn more.

Capture Mindshare By Providing A Consistent Customer Experience

In today’s retail landscape, customers are prioritizing experiences above everything else. Research done by Harvard Business School suggests that increasing customer retention by 5% improves your sales by 25-95%. It has become critical for the retail industry to start working toward delivering the right experiences.

Capture Mindshare By Providing A Consistent Customer Experience

In today’s retail landscape, customers are prioritizing experiences above everything else. Research done by Harvard Business School suggests that increasing customer retention by 5% improves your sales by 25-95%. It has become critical for the retail industry to start working toward delivering the right experiences.

The Ongoing Evolution of Retail With BRC

The British Retail Consortium and StoreForce collaborated on a series of videos discussing the growing symbiosis between online and in-store offerings from retailers. Learn more about the changing landscape of retail with the onset of online and digital, and how retailers can best adapt to this new paradigm, while balancing the needs of their store associates and customers alike.

Retail – A Marathon with Checkpoints

KPIs are critical to the success of any retail business. They will determine whether certain employees are performing effectively and can identify areas for improvement. This process is in place to ensure your store can operate smoothly. With all the information about your own retail checkpoints available at your fingertips, you can instantly hop onto a better path for success.

Staying Relevant – A Retail Playbook to Succeed in Challenging Times

In this Thought Leader’s Lab, industry experts share insights into what brands and merchants can do to succeed in a challenging retail market. This report includes a transcript of the roundtable session as well as a two-page, specialty retail playbook for 2023. To create this special report, WWD teamed up with retail industry veterans from StoreForce to conduct a Thought Leader’s Lab with top retail brands where the participants identified the challenges and opportunities specialty retailers face in a market that continues to undergo extreme change.

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