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The role of the store and employee has changed forever. With the rise of digital, the impact of COVID-19 on footfall, and the changing nature of customer experience, the role of the retail employee has different demands and skills.<\/strong><\/p>\n\n\n\nWatch our on-demand webinar with experts from PVH Corp. (Tommy Hilfiger and Calvin Klein)<\/strong>, th<\/strong>e British Retail Consortium (BRC) <\/strong>and StoreForce <\/strong>for a deep look into how retail operations need to be managed in response to these changing conditions. We talk about how changes in customer behavior are impacting the in-store role, the types of technology that can improve in-store operations, new skills your workers need to learn, and how you can get the best performance out of your store and store workers.<\/p>\n\n\n\nIn this webinar, we are joined by Kyle Monk, Director of Analytics and Insight<\/strong>, Chris Noble from StoreForce<\/strong> and Robert Newstead from PVH<\/strong>, who look after major brands like Tommy Hilfiger and Calvin Klein, to understand how some leading retailers are approaching the problem.<\/p>\n\n\n\nIn the webinar you will:<\/u><\/strong><\/p>\n\n\n\nGain a new perspective on how to factor omni-channel challenges into the day-to-day of bricks and mortar<\/li> Learn ways in which retailers can manage their operations and costs<\/li> Get analysis of key trends from across the retail landscape<\/li> Get the inside line on new technologies that are improving in-store performance<\/li><\/ul>\n\n\n\nOur Panelists:<\/u><\/strong><\/p>\n\n\n\nRobert Newstead<\/strong>, Senior Operations & OMNI\/Digital Transformation Manager UK & ROI \u2013 Tommy Hilfiger & Calvin Klein, PVH Corp<\/li>Kyle Monk<\/strong>, Director of Analytics and Insight, British Retail Consortium<\/li>Chris Noble<\/strong>, Director, StoreForce<\/li><\/ul>\n<\/div>\n<\/div>\n","protected":false},"featured_media":13805,"template":"","resource_category":[3032,3036,3042,3039],"class_list":["post-13804","resource","type-resource","status-publish","has-post-thumbnail","hentry","resource_category-employee-engagement-resources-category","resource_category-thought-leadership-resources-category","resource_category-webinar","resource_category-workforce-management-resources-category"],"acf":[],"yoast_head":"\nStoreForce Europe - Employee of the future<\/title>\n \n \n \n \n \n \n \n \n \n \n\t \n\t \n\t \n \n \n\t \n