{"id":13537,"date":"2021-09-22T10:36:47","date_gmt":"2021-09-22T14:36:47","guid":{"rendered":"https:\/\/wordpress-402808-2566796.cloudwaysapps.com\/euro\/?p=13537"},"modified":"2022-05-10T11:59:07","modified_gmt":"2022-05-10T15:59:07","slug":"choose-right-retail-workforce-management-system","status":"publish","type":"post","link":"https:\/\/storeforcesolutions.com\/euro\/choose-right-retail-workforce-management-system\/","title":{"rendered":"How to Choose the Right Retail\u202fWorkforce\u202fManagement System, and Get it Working\u202fFor\u202fYou \u2013 Right Away!"},"content":{"rendered":"\n
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The retail industry is moving at a fast pace. Technological advances have allowed customers to shop on their own terms.\u202fThis change was invoked by the recent drastic changes in customer behaviors. Retail customers, in particular, have\u202fbecome more discerning and demanding in terms of the ease with which they want to shop. Their expectations of the speed at which they want to receive the goods they have purchased have also increased. In short, customers want what they want, when they want it.<\/p>\n\n\n\n

This is evident when we look at the rise of e-commerce over the last few years. In 2020 alone, e-commerce saw a 40% increase,\u202faccounting for 21.3% of global retail sales<\/a>. This rapid increase has created a whole host of new activities that stores are now responsible for. The demand for quick delivery of goods has forced stores to participate in the distribution of their goods. This has resulted in new digital non-sell activities performed in-store. These new activities include BOPIS, endless aisle, and curbside pickup.\u202f<\/p>\n\n\n\n

If customers can sit in the comfort and safety of their own homes and purchase products online, why would they go into the store to buy them? They go to the stores because they seek that human\u202fconnection,\u202fand they want to experience your brand. This is something that e-commerce will never be able to substitute for. And although the physical store has become just another channel to shop in the retail operation, it is still the most preferred way to shop.<\/a>\u202f<\/p>\n\n\n\n

That is why having the right people working at the right times is imperative in retail. Your store associates are the face of your brand, and they must embody the qualities you wish to express in your brand. Keeping your workforce\u202fengaged and content will ensure they do the best job for you in the store.<\/p>\n\n\n\n

\"Implementing<\/figure><\/div>\n\n\n\n

Implementing a WFM system is a good idea when you run a\u202fbrick-and-mortar\u202fstore. A WFM solution can help to ensure that you have the right people working at the right times, and in the right quantity. This will allow you to deliver your brand promise across your entire estate.<\/p>\n\n\n\n

Implementing a WFM is always a good idea, especially in Specialty Retail, where your store associates are the face of your brand. Because retail moves at such a fast pace, many of the problems retailers face are mercurial. Today\u2019s retail-specific problem may no longer be a problem six months from now.<\/p>\n\n\n\n

Many vendors have long implementation times \u2013 some\u202ftaking\u202fup to a year or more \u2013 to implement their software. Since the retail industry moves at such a rapid pace, the problems of today may be obsolete tomorrow. For this reason, a quick and effective implementation becomes more important. A rapid implementation ensures that the problems you are looking to solve,\u202factually get\u202fsolved.<\/p>\n\n\n\n

\"StoreForce<\/figure><\/div>\n\n\n\n

StoreForce\u202fcan be implemented and deployed in as little as 6-8 weeks! In fact, our shortest implementation was completed in 5 weeks. StoreForce can be easily integrated with other systems, via file exchanges or APIs\u202fand software systems.<\/p>\n\n\n\n

The process starts with a\u202fkickoff\u202fcall to determine the scope of work and project outline. StoreForce\u202fworks with your team to determine the business requirements and help you tailor your\u202fWFM\u202fto your specific needs. The IT and business requirements are\u202fdetermined and\u202fa detailed project plan\u202fwith due dates is established. A dedicated project team is with you from the kick-off meeting until go-live.<\/p>\n\n\n\n

\"Systems<\/figure><\/div>\n\n\n\n

Systems are deployed rapidly and efficiently creating an application that is tailored to create a look and feel that is comfortable for each individual client. Integrations are smooth. The data that\u202fStoreForce\u202fneeds\u202fis high level and readily available for clients to access and provide. Services used to import data are flexible and allow you to\u202feasily\u202fimport and\u202faccess KPI information\u202ffrom across\u202fall\u202fyour channels. Both live and vitally important historical data is easily imported, allowing you\u202fto see and act on\u202fall\u202fthe data you\u202fdeem important to\u202frunning and growing\u202fyour business.\u202fThat is why\u202fwe can\u202fdeploy so quickly. Going forward, the flexibility of our services also allows you to easily adapt to meet the changes and challenges to your needs as they arise.<\/p>\n\n\n\n

Not only is StoreForce a workforce management solution, but we also specialize in performance management, store execution and employee engagement. This means that we can help you coach your teams, manage the completion of all your new non-sell activities as well as your cross-organizational communications, and help keep your employees trained and informed on your organization\u2019s policies and procedures.<\/p>\n\n\n\n

\"All<\/figure><\/div>\n\n\n\n

Another added benefit is that all our Client Engagement Managers, Project Managers, and Support Specialists all have a retail background. They have all worked as Store Managers, District Managers, or Workforce Management Planners in Specialty Retail, so they understand the kinds of problems our clients have and what we need to do to solve them. We know what is involved, and we speak their language. This goes a long way when implementing a workforce management solution, as it simplifies the project when there is a mutual understanding.<\/p>\n\n\n\n

With\u202fStoreForce, the sale does not end at the sale. We are with you\u202flong\u202fafter, providing you with training, service, updates, and a real partnership that helps your operations thrive and grow. After the implementation,\u202fStoreForce\u202fprovides you with complete\u202fhands-on\u202ftraining, as well as a distance learning program for your staff after the rollout.\u202fStoreForce\u202falso\u202fprovides you with a dedicated Client\u202fEngagement\u202fManager, so that you may always have somewhere to go with system-specific questions, as well as retail advice (since we are retailers first). \u201cIt was a very simple\u202fprocess,\u202fand it was a very fluid process.\u201d<\/a> Tom Froehlich, Vice President of Information Technology, Snipes.<\/p>\n\n\n\n

Implementing a WFM can be a daunting task. There are many factors to consider, and many options to choose from. One of the most important\u202ffactors \u2013 especially in retail \u2013 is that it needs to be a quick deployment\u202fbecause the retail industry moves at such a rapid pace, and the problems you are addressing today may be obsolete in a few months from now.<\/p>\n\n\n\n

Working with\u202fStoreForce\u202fis fast and efficient. The integrations are simple. The project teams are knowledgeable and speak \u201cretail.\u201d The support you will receive from StoreForce is unmatched. Your teams will have everything they need to begin using\u202fWFM+ in just 6-8 weeks!\u202f<\/p>\n\n\n\n

StoreForce can help you to achieve your retail goals and labor planning effectiveness. Interested in learning more? Contact us<\/a> and engage with one of our retail experts as to how we can future proof your overall retail store management<\/a>.<\/em><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Author:<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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\"Melissa<\/figure><\/div>\n<\/div>\n\n\n\n
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Melissa Ca\u00e7ador<\/strong><\/strong><\/strong><\/strong> is a Client Engagement Manager at StoreForce. She brings 15+ years of experience, working for large Specialty Retailers in several roles including Human Resources and Store Operations. Melissa is a subject matter expert in store facing technologies such as POS, Traffic Counters, Labor Scheduling and WFM systems. Melissa helps clients utilize the StoreForce solution to support their operational initiatives, as well as delivering it through involvement with functional design, support, client training, and project management.<\/p>\n\n\n\n

\"LinkedIn<\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n
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\"\"<\/figure><\/div>\n<\/div>\n\n\n\n
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Ray Franklin<\/strong> <\/strong>is a Project Manager and IT Lead\/Integration Specialist with StoreForce. He has over 35 years of experience working IT for retail, many of those spent on the Client\u2019s side of the fence where he held positions ranging from basic programmer, to Director of POS & In-Store Systems for a major retailer. Ray has guided several StoreForce clients through the integration of their systems with StoreForce.<\/p>\n\n\n\n

\"LinkedIn<\/a><\/figure>\n<\/div>\n<\/div>\n\n\n\n
<\/div>\n","protected":false},"excerpt":{"rendered":"

The retail industry is moving at a fast pace. Technological advances have allowed customers to shop on their own terms.\u202fThis change was invoked by the recent drastic changes in customer behaviors. Retail customers, in particular, have\u202fbecome more discerning and demanding in terms of the ease with which they want to shop. Their expectations of the […]<\/p>\n","protected":false},"author":11,"featured_media":13586,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","footnotes":""},"categories":[32,1092,38],"tags":[2987,2986,2984,2985],"acf":[],"yoast_head":"\nHow to Choose the Right Retail\u202fWorkforce\u202fManagement System, and Get it Working\u202fFor\u202fYou \u2013 Right Away! - StoreForce Europe<\/title>\n<meta name=\"description\" content=\"Choose a Retail Workforce Management system that can be deployed quickly and easily. 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